Quality & Compliance Manager

Overview

Forza is seeking a Quality & Compliance Manager (QEHS Manager) to own the full intersection of product quality, environmental compliance, and workplace health and safety. This is an ownership role, not a coordination role — you will maintain and continuously improve our ISO 9001-aligned Quality Management System, ensure full regulatory compliance across environmental, safety, and product-related requirements, and build a culture where quality and safety are embedded in how we operate, not checked after the fact. As Forza scales, the systems and accountability frameworks you build will determine whether quality and compliance are accelerators or bottlenecks.

Responsibilities

• Own and continuously improve Forza's ISO 9001-aligned Quality Management System, driving toward and maintaining certification.
• Manage the quality module in NetSuite ERP, ensuring integration with operations and full product traceability.
• Define, monitor, and refine quality KPIs, and present data-driven insights to leadership.
• Maintain controlled documentation for all SOPs, forms, work instructions, and quality records.
• Oversee incoming material inspection, in-process quality checks, and finished goods release.
• Manage the full CAPA program, from root cause investigation through closure verification.
• Plan and lead internal audits, and manage external surveillance and certification audits.
• Own COA and COC generation, accuracy, and recordkeeping.
• Lead customer complaint investigations through ERP case management and drive systemic resolution.
• Manage supplier quality, including qualification, performance monitoring, and corrective action.
• Own and administer all OSHA-required safety programs, including hazard communication, lockout/tagout, confined space, emergency response, PPE, and fall protection.
• Lead incident investigation, root cause analysis, and corrective action for near-misses and recordable events.
• Maintain OSHA 300/300A logs and manage workers' compensation interface and recordkeeping.
• Chair or lead safety committee meetings and conduct regular safety inspections and walkthroughs.
• Develop and deliver safety training programs, including new hire orientation, annual refreshers, and task-specific certifications.
• Own the facility's emergency response, spill control, and SPCC plans, ensuring they stay current and drilled.
• Track and manage environmental reporting, including Tier II, TRI/Form R, and state-required submissions.
• Oversee chemical usage tracking, hazardous waste management, and proper disposal documentation.
• Maintain environmental permits, stormwater compliance, and air/waste records.
• Serve as the primary point of contact for OSHA, EPA, Iowa DNR, and other regulatory inspections.
• Ensure product compliance with U.S. and international regulations, including GHS, REACH, Prop 65, TSCA, and FDA where applicable.
• Author, review, and maintain Safety Data Sheets (SDS) and Technical Data Sheets (TDS) to current standards.
• Ensure all labeling meets legal, customer, and market-specific requirements.
• Monitor regulatory developments and proactively assess their impact on products and operations.
• Develop and update internal compliance policies in response to changing EPA, OSHA, and product regulations.
• Identify gaps in current systems and build solutions that scale with the business, not just fix the immediate problem.
• Partner with Operations, R&D, Sales, and Purchasing to integrate quality and compliance into product development and sourcing decisions.
• Train and develop cross-functional team members on QMS procedures, safety standards, and compliance expectations.
• Build a culture where quality and safety are owned at the floor level, not policed from the office.
• Support customer audits and respond to quality or compliance questionnaires from key accounts and distributors.